This Privacy Commitment only applies to data gathered on the Medical Exchange web site (the "Web Site" or "Medical Exchange"), which is the ‘Unit’ of ‘Medicircle Media Private Limited’.

We at Medical Exchange are aware that you care about your information and thus we care about your privacy. We highly appreciate your trust in us and take measures to protect your privacy. This document explains the ‘privacy policy’ of Medical,  by visiting you agree and give your consent to the below-mentioned practices in the policy. 

Note:- Our Privacy Policy is subject to changes as and when they are required, we request you to review this document from time to time to stay updated. 


We collect your personal information when you use our website periodically. The primary intention of Medical Exchange to collect your information is to provide you a good and effortless experience on using our website. It helps us to customize our website according to your search trends and your browsing behavior so that you enjoy doing business on our website. Your information is used by us for assisting sellers in handling orders, delivering products and services, updating your records and also to generally maintain your account (login) details with us, and to recommend products and services that you might be interested in.

Your Information---

As far as possible you can browse our website without providing any personal information, we have a very transparent service and have provided as many features you could use for searching without asking for your personal information. However, you will have to register with us to use our services where you may be required to provide with information like your name, date of birth, contact number, residence address/office or business address and information, email id, billing information like your GST number, bank details, and other personal information. All this information is collected to purely make your experience using our website terrific. 

Information Gathered Automatically-

We automatically track and store certain types of information about you based on your interactive activities on our website. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis or otherwise. 

Use of Cookies-

Like many other e-commerce websites you visit, We use ‘’cookies’’  on our website when your Web browser accesses or advertisements and other content served by or on behalf of on other Web sites to help track and analyze our web page traffic, measure promotional effectiveness to improve our seller’s marketing and promote your trust and safety. W

We may also receive/store information about your location and your mobile device, including a unique identifier for your device ie. your IP address. We may use this information for internal analysis and also to provide you with location-based services, such as advertising, search results, and other personalized content.

Cookies are small files that are stored on your computer’s hard drive by us through your web browser. They are designed to hold a modest amount of data specific to identify your browser and also to administer features such as recommended for you, personalized advertisements on other websites and track the storage of items you keep in your shopping cart. You are always free to disallow cookies if your browser allows so. 

When you choose to buy or sell on our website we gather information about your buying behavior if you are a seller we collect comments and ratings your buyers provide you as feedback to give the users a much informative buying experience. 

Information from Other Sources:

We might receive your information in a database from outside sources.

When you use or continue to use our website, you agree to our use of your information which includes your sensitive personal information that you have agreed on according to this privacy notice, which may be altered from time to time by Medical Exchange as and when required. You also agree and give your consent to us for collecting, storing and also sharing your such personal information to third parties for the purpose of marketing and sales of their goods and services according to your behavioral patterns. 

Under certain circumstances, we might be required to share your aforesaid personal data with government authorities and agencies for the intention of verification of identity or for prevention, detection or investigation, which includes that of cyber incidents, prosecution, and punishment of offenses. You authorize Medical Exchange to disclose your information if so is required, under applicable law.

When you use our customer support service, ie. when you face any issue, or have any query, etc. We store the information provided by you in the chatroom or by any communication means. We collect the information as a provision to solve disputes, provide customer support knowing your issues in history, and to solve problems as permitted by law. 



We at Medical Exchange value your information and we are not into the business of selling your information outside. However, we share our user’s data only as described below and with Medicircle Media Private Limited or its subsidiaries or partner concerns and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.


  • Sharing of Information for promotional activities / Advertisements

We may use your information to deliver information about the latest offers, promotional activities of products or services or brands you might be interested in on behalf of other businesses. Such offers reach you solely through ‘Medical Exchange’ we DO NOT share any of your personal information like your name and addresses to such businesses. If you do not wish to receive such offers, please set your cookies sharing preferences in your browser.

  • INTERNAL SERVICE PROVIDERS and Affiliated businesses

We may have a part of our operations managed by a team that we call internal service providers, these service providers may or may not be the part of Medical Exchange. Some parts of the website that you use shall be managed by them and also the information you provide on those parts shall be shared with them. These internal service providers are under the confidential contract terms with Medical Exchange and other legal agreements that restrict them to use the information obtained by them to only provide services to you through the part of the website outsourced to them. 

We also work with affiliated businesses, like sellers at different marketplaces, marketing agencies, etc, these businesses promote different sections of Medical or offer sales to In some cases, these affiliated businesses are brands that collaborate with us to jointly offer relevant products and services to you.

  • Third-party service providers:

Certain business operations that are a part of our services are outsourced by us to business whom we call ‘Third-Party providers’. For instance processes like fulfilling orders, delivering packages, analyzing data, search engine optimization, providing marketing assistance, processing credit card payments and providing customer service. We provide them access to your information which they require in order to perform their functions, in good faith and they may not use it for other functions and must process the personal information in accordance with this Privacy Notice and as permitted by applicable law.


We may disclose your personal information when, if required by law, we shall do so in good faith, believing that this information is necessary to adhere to subpoenas, court orders, or other legal processes.